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Ausbildung career

Service Specialist for Dialogue Marketing Ausbildung in Germany

German name: Servicefachkraft - Dialogmarketing

As a Service Specialist for Dialogue Marketing, you support customers via phone, email, or chat. You advise on products and services, process inquiries and complaints, and assist with marketing campaigns. The vocational training lasts 2 years and takes place in industrial and commercial companies.

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What you do

  • Answer customer inquiries via phone, email, and chat
  • Advise customers on products and services
  • Process complaints and claims
  • Maintain and update customer data
  • Conduct telemarketing campaigns
  • Support sales-promoting measures
  • Document and forward customer feedback

Requirements

  • Good communication and expression skills
  • Customer orientation and service readiness
  • Friendly and persuasive demeanor
  • Teamwork ability and resilience
  • Good German language skills (B2 level)
  • Basic IT skills
  • Organizational talent

Career prospects

  1. 1Specialization in specific product areas or customer segments
  2. 2Advancement to team leader or project manager in dialogue marketing
  3. 3Further training as a certified specialist (Fachwirt) in Dialogue Marketing
  4. 4Work in sales or key account management

Open positions

There are no open positions in this career right now. New positions come in several times a day.

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Frequently asked questions

Answers from our data on salary, length, German level and open positions.

How much do you earn in a Service Specialist for Dialogue Marketing Ausbildung in Germany?

Usually 850 to 1,150 € a month. Pay rises with each year of training; the company sets the exact amount.

What German level do I need for a Service Specialist for Dialogue Marketing Ausbildung?

Usually B2 German is enough. It is a guideline: some companies ask for more, some accept less.

What are the requirements for a Service Specialist for Dialogue Marketing Ausbildung?

Good communication and expression skills; Customer orientation and service readiness; Friendly and persuasive demeanor; Teamwork ability and resilience.

Where can I find open Service Specialist for Dialogue Marketing Ausbildung positions?

There are no open positions right now. New positions come in several times a day.

How to apply as a Service Specialist for Dialogue Marketing

Create your German CV, no account needed. Then apply to one of the open positions.

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Career information is based on BERUFENET by the Federal Employment Agency.