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Ausbildung career

Service Specialist / Commercial Clerk – Aviation Industry Ausbildung in Germany

German name: Servicekaufmann/-frau - Luftverkehr

The apprenticeship as a Service Specialist in the Aviation Industry is a recognized 3-year vocational training program offered by airlines and airport operators. You will learn to assist passengers, handle administrative tasks, and support the smooth operation of flight services.

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What you do

  • Greeting and assisting passengers at check-in
  • Booking, rebooking, and selling flight tickets
  • Providing information on flights, luggage, and travel regulations
  • Handling complaints and finding solutions
  • Performing administrative office tasks (e.g., billing, documentation)
  • Assisting with boarding and flight handling processes
  • Supporting security and service processes at the airport

Requirements

  • At least a secondary school certificate (e.g., Realschulabschluss / intermediate school leaving certificate)
  • Excellent communication skills and customer orientation
  • Good English language skills are often required
  • Organizational talent and accuracy
  • Willingness to work shifts and on weekends
  • Interest in aviation and commercial activities
  • Teamwork skills and stress resistance

Career prospects

  1. 1Employment with airlines or airport operators
  2. 2Specialization in areas such as ticketing, sales, or operations
  3. 3Further training to become a certified specialist (Fachwirt) in transport or tourism
  4. 4Pursuing a degree in Aviation Management or Tourism Management
  5. 5Advancement to leadership positions in service or administration

Open positions

There are no open positions in this career right now. New positions come in several times a day.

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Frequently asked questions

Answers from our data on salary, length, German level and open positions.

How much do you earn in a Service Specialist / Commercial Clerk – Aviation Industry Ausbildung in Germany?

Usually 900 to 1,250 € a month. Pay rises with each year of training; the company sets the exact amount.

What German level do I need for a Service Specialist / Commercial Clerk – Aviation Industry Ausbildung?

Usually B2 German is enough. It is a guideline: some companies ask for more, some accept less.

What are the requirements for a Service Specialist / Commercial Clerk – Aviation Industry Ausbildung?

At least a secondary school certificate (e.g., Realschulabschluss / intermediate school leaving certificate); Excellent communication skills and customer orientation; Good English language skills are often required; Organizational talent and accuracy.

Where can I find open Service Specialist / Commercial Clerk – Aviation Industry Ausbildung positions?

There are no open positions right now. New positions come in several times a day.

How to apply as a Service Specialist / Commercial Clerk – Aviation Industry

Create your German CV, no account needed. Then apply to one of the open positions.

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Career information is based on BERUFENET by the Federal Employment Agency.